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Jan Vermeiren Tells Us “How to Really Use LinkedIn” (Podcast)
I had the pleasure recently to interview Jan Vermeiren, Europe’s foremost expert on business networking and the author of How to REALLY use LinkedIn, one of the best books on any continent for getting...
View ArticleSocial Media Essentials for Business – You’re Invited
You’re invited to attend Social Media Essentials for Business - a free teleseminar on Wednesday, May 20, 2009. Executive Coach and best selling author, Marsha Egan, will interview me on why, as a...
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The “Oh Duh” Way to Acquire New Customers
So here’s the headline and the lead of the article… Positive Customer Experience Drives Loyalty, Revenues There is a high degree of correlation between customers’ experiences and their likelihood to...
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